𝒫𝒪𝒮 𝒮𝒴𝒮𝒯𝐸𝑀

What is POS SYSTEM ?

POS system  stands for  Point of Sale  system. It refers to the combination of hardware and software that businesses use to complete sales transactions. In simpler terms, it's the system that allows a business to process customer purchases, track sales, and manage various aspects of the transaction.

What System We Have ?

Ordering System


Kitchen Display System 


Recipe Management


Inventory Management


Barcode Management


Payment Gate Way Management


Membership Reward Program


Accounting System


Sales Analysis And report


Cloud Base POS System 


Employment Management


Benefits of Using a POS System

Efficiency

Speeds up the checkout process and reduces human error.

Inventory Control

Real-time updates help track product stock levels.

Data Insights

Offers detailed sales reports that help in business analysis and decision-making.

Customer Experience

Enables quick transactions and provides loyalty programs for customers.

Integrated Payment

Speeds up the checkout process and reduces human error.

Why We need to using POS System

Streamlined Operations

  • Simplifies Sales Process : Automates transactions, reducing errors and speeding up service, ideal for retail and restaurants.
  • Inventory Management : Tracks stock in real-time, alerts on low inventory to prevent overstocking or stockouts.
  • Order Management : Improves order taking, payment processing, and kitchen communication for better efficiency and customer service in hospitality.
  • Improved Accuracy

  • Minimizes Human Errors : Manual entry of sales or inventory can lead to mistakes, but a POS system ensures that transactions are recorded accurately every time. This is crucial for maintaining proper financial records and preventing discrepancies.
  • Automated Calculations : Sales tax, discounts, and promotions can be automatically applied, ensuring correct calculations and avoiding costly mistakes.
  • Enhanced Customer Experience

  • Faster Service : Speeds up transactions, enhancing customer satisfaction during busy periods.
  • Loyalty Programs : Built-in features to reward repeat customers with points, discounts, or offers, boosting retention.
  • Personalized Service : Tracks customer data to offer tailored promotions, recommendations, and a more personalized experience.

  • Real-Time Reporting and Analytics

    • Instant Access to Sales Data : Provides real-time insights into sales, helping SME owners track performance, identify trends, and adapt strategies.
    • Detailed Reports : Generates automated reports (e.g., profit-and-loss, inventory, employee performance), saving time and offering clarity, ideal for SMEs without dedicated accounting teams.

    Inventory Control


  • Stock Tracking : Automatically updates inventory with each transaction, enabling real-time tracking and reducing stockouts.
  • Automatic Reordering : Integrates with suppliers for automatic restocking when inventory hits a set threshold, ensuring popular products are always available.

  • Financial Management and Compliance

  • Accurate Financial Records : Tracks sales, expenses, and taxes, simplifying financial reporting and tax filing.
  • Tax Calculations : Automatically calculates sales tax based on location and items, ensuring compliance and avoiding errors.
  • Easy Integration with Accounting Software : Seamlessly integrates with platforms like QuickBooks or Xero, automating data transfer and reducing manual bookkeeping effort.

  • Security and Fraud Prevention

  • Secure Payments : Supports secure payment methods like credit/debit cards, mobile wallets, and contactless payments, reducing fraud risk compared to cash.
  • Employee Management : Assigns unique logins to staff, enabling transaction monitoring, theft prevention, and better tracking of employee performance.

  • Scalability

  • Easily Scalable : Grows with your business, adapting to increased products, locations, or staff as your SME expands.
  • Multi-Channel Integration : Integrates with online platforms (e.g., e-commerce, mobile apps) to consolidate sales data across all channels, ideal for SMEs moving to omnichannel retail.

  • Cost-Effectiveness

  • Affordable Solutions : Many POS systems are budget-friendly and tailored for small businesses, offering essential features at a lower cost.
  • Reduced Operational Costs : Automates tasks like inventory management, financial reporting, and customer tracking, cutting labor costs and reducing time spent on administrative work.

  • Employee Efficiency


  • Faster Training : User-friendly interfaces reduce training time for new employees, helping them become productive more quickly.
  • Labor Cost Tracking : Built-in time-tracking and scheduling features help SMEs manage labor costs, preventing overstaffing or understaffing.

  • Data-Driven Insights for Growth

    • Customer Insights : Tracks purchasing behavior, preferences, and visit frequency to help tailor marketing strategies to customer needs.
    • Business Intelligence : Analyzes sales trends, seasonality, and customer demographics to inform business decisions and enhance profitability.

    Remote Access and Cloud Integration

  • Cloud-Based Systems : Allows access to business data from anywhere, anytime, providing flexibility for SME owners managing their business remotely or across multiple locations.
  • Automatic Updates : Automatically updates software, ensuring the latest features and security patches are always available without manual installation.
  • Relationship About All System

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    Customer

    When a customer enters the restaurant and places an order, the system generates the order and sends it to the  Kitchen Display System (KDS) . After the kitchen receives the order, the system automatically checks if the necessary ingredients are in stock using the  Inventory Management System . If the inventory is sufficient, the kitchen proceeds with food preparation based on the standard recipes in the  Recipe Management System . Once the dishes are ready, the order is sent to the counter, and the staff delivers the food to the customer's table.

    After the customer finishes their meal and is ready to pay, the system checks whether the customer is a  member  of the restaurant. If they are, the system automatically applies any  discounts or promotions , calculating the final amount due. Upon payment, the  POS system  generates a  receipt  and prints it for the customer as proof of payment. This receipt, along with the transaction details, is automatically saved into the  Accounting System  for financial records. Finally, the accounting system generates **financial reports** based on the collected transaction data, helping the restaurant with daily operations and financial analysis.

    This process automates the entire workflow from  order placement to payment , improving  restaurant efficiency , optimizing  customer experience , and ensuring  accuracy  and  transparency  in financial data.


     

    Staff - Frount of house(FOH)

    When a customer orders, the FOH staff sends it to the kitchen via the  POS system . The system checks  inventory  and kitchen will prepares the food. Once ready, FOH delivers the meal.

    After eating, the FOH staff checks  membership and applies discounts  by using the system. The customer pays, and the POS generates a receipt, which is saved in the  Accounting System  for  records and reporting.

    This automated process improves efficiency, customer experience, and financial accuracy.

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    Staff - Kitchen

    When a customer places an order, the Front of House (FOH) staff sends the order to the kitchen via the  POS system . The system checks the  inventory  to ensure ingredients are sufficient and prepares the dishes based on the  Recipe Management System . If the system detects insufficient stock, it will  automatically  place an order with the retailer to restock. Once the dishes are ready, the kitchen sends the order back to the FOH, and the staff delivers it to the customer's table.

    After the meal, when the customer is ready to pay, the FOH staff checks if the customer is a member and applies any discounts. The customer pays, and the POS system generates a receipt, which is saved in the Accounting System for record-keeping and reporting.

    This automated process enhances kitchen efficiency, improves customer experience, and ensures financial accuracy.


     

    Accountant

    As the accountant, you oversee several key systems to ensure smooth operations. The  Recipe Management System  helps track ingredient usage and costs for each dish. The  Inventory Management System  monitors stock levels, ensuring ingredients are available for food preparation. If inventory is low, the  Auto Purchase System  automatically generates orders to replenish stock from suppliers.

    The  Accounting System  records all  financial transactions, including sales, expenses, and payments, generating reports for financial analysis Staff Management  tracks employee hours, payroll, and performance, integrating with the accounting system for  accurate wage calculations.

    This integrated approach helps streamline the restaurant's operations, manage costs, and maintain accurate financial records.

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    Manager

    As management, you are responsible for coordinating and overseeing the overall operations of the restaurant. The  Recipe Management System  helps control ingredient costs, optimize dish recipes, and ensure consistency in food quality. The  Inventory Management System  tracks stock levels, ensuring timely supply of raw materials and preventing overstocking or shortages.

    The  Accounting System  records all financial transactions and generates daily and monthly financial reports for financial monitoring and budget control. The Sales Analysis system provides in-depth insights into sales data, helping you understand which dishes are most popular, which time periods are the most profitable, and supporting data-driven decision-making.

    Finally, the  Reporting System  consolidates all key data, helping management make strategic decisions based on data and ensuring operational transparency and efficiency.


     

    Boss & Owner

    As the Boss/Owner, you are in charge of overseeing the entire restaurant operation. The  Recipe Management System  helps you control food costs by optimizing recipes and ingredient usage, ensuring consistency and quality across dishes. The  Inventory Management System  allows you to monitor stock levels in real-time, prevent shortages or excess inventory, and ensure efficient use of supplies.

    The  Accounting System  tracks all financial transactions, generates detailed reports, and helps with budgeting and cash flow management, providing insights into your restaurant’s financial health. The Sales Analysis system offers valuable data on sales trends, helping you identify top-performing dishes, peak business hours, and areas where improvements can be made.

    The  Cloud-based POS System  integrates with all other systems, streamlining order processing, inventory updates, and customer payment. With cloud-based functionality, you can access  real-time data from anywhere , allowing you to make informed decisions on the go.

    Finally, the  Reporting System  consolidates all key business data, providing you with comprehensive reports that enable you to make strategic decisions and ensure long-term business success.

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